Shelves & Streets Support

For gameplay, purchase delivery, privacy, or technical help, email rld.ranger07@gmail.com. Include the app version, system version, device model, and a short description. Never send passwords, full payment card details, or one-time security codes.

Restore a purchase

Open Menu > Store > Restore while signed into the Google Play or Apple App Store account that made the purchase. The store must report the entitlement before the item can be restored.

Refunds

Purchases are processed by the device app store. Use Google Play refund help or Apple refund help. Contact support if a completed purchase was not delivered.

Reset or delete local data

Use Menu > New Career to reset progress, or clear app storage/uninstall the app to remove all local data. There is no Shelves & Streets online account or cloud save.

Advertising and privacy

Where available, use Menu > Settings > Privacy Choices to change advertising consent. The iOS app does not request App Tracking Transparency permission or use IDFA for cross-app tracking. To report an inappropriate or age-inappropriate ad, use the ad's visible information menu or Menu > Settings > Report an Ad.